Refund policy

Refund Policy

Thank you for shopping with RetroHunt. We value your satisfaction and aim to provide a seamless shopping experience. Below is our refund policy:

Eligibility for Refunds

  • Our refund policy lasts for 14 days from the date your order is delivered. If 14 days have gone by since your delivery, unfortunately, we cannot offer you a refund.

Conditions for Refunds

  1. Return Shipping Costs: If you choose to return an item, you will be responsible for covering the return postage cost.

  2. Item Condition: Refunds will only be processed once we receive the returned item in the same condition it was sent. If the item is returned damaged or broken, we regret to inform you that we will not be able to issue a refund.

  3. Postage Costs: If you change your mind about your purchase, the original postage cost will not be refunded.

Damaged Items During Delivery

  • If your order arrives damaged, please contact us immediately and provide photo evidence of the damage.

  • Upon receiving the evidence, we will process the refund for the damaged item.

Processing Time

  • Refunds will be processed within 3-5 business days after we receive the returned item or after verifying damage claims.

  • Please note that the time it takes for the refund to appear in your account may vary depending on your payment method and your bank’s processing times.

If you have any questions or need further assistance, please don’t hesitate to contact us.